Organisation Name: Australian Council of Social Service
Location: Sydney
Date Posted: 15 April 2026
Job Type: Hybrid work model | Full-time role
Job Number:

• High profile social justice organisation driving policy change
• Connect members, stakeholders, and policy‑makers through effective administrative and engagement support at ACOSS

The Organisation

The Australian Council of Social Service (ACOSS) is the peak national body for community and social services and a leading advocate for people affected by poverty and inequality. With an extensive network of member organisations and community sector partners across metro, regional and remote Australia, ACOSS is a powerful voice for change.

Through policy and research, public advocacy and campaigning, ACOSS and its members work closely with government, the media and key stakeholders to tackle poverty and inequalities and support people directly affected to be at the centre of policy debates.

Benefits and Culture

• Values driven organisation, for-purpose led work
• Flexible hybrid working arrangements
• Supportive, collaborative and inclusive small team culture
• Genuine learning and development opportunities
• Additional leave, flex time and above-award conditions

The Role

Reporting to Director of Development and Operations and collaboratively across the team, you will be responsible for implementing membership projects and processes, maintaining ACOSS’s CRM system, providing support for ACOSS’s Policy and Advocacy work, and providing general administrative support to the ACOSS office.

This is a hands-on role within a small team where you will be responsible for a variety of functions which include:

• Undertake administration duties and other functions within membership processes, including but not limited to recruitment, retention and engagement
• Provide administrative support for ACOSS’ political and bureaucrat engagement and policy and advocacy work including but not limited to arranging meetings with parliamentarians and bureaucrats and ACOSS policy network engagement
• Develop, manage, maintain and administer ICT and CRM systems related to work area, including providing advice and internal training, and establishing key procedures
• Contribute insights and ideas to establish procedures within work areas and where procedures are not defined, further develops work methods
• Contribute to the operations of the ACOSS national office, including administrative support, reception duties and general administrative office support, as required

Skills Required

The successful candidate will demonstrate a commitment to the values of ACOSS and a developing understanding of its membership, advocacy, and political engagement work. You will have strong organisational and administrative and ICT and other technical skills, with the ability to manage multiple tasks and provide effective support across teams.

You will bring strong interpersonal skills and the ability to engage professionally with members, stakeholders, and external organisations. The role requires the ability to work independently with guidance, as well as collaboratively within a team. Experience in the not‑for‑profit or community sector, membership‑based organisations, or political offices is desirable, along with familiarity with CIVI CRM or Advoc8 and an awareness of issues affecting people experiencing poverty and disadvantage.

Candidates with an understanding of the community sector or ACOSS’s mission, and/or lived experience of poverty or inequality are strongly encouraged to apply. ACOSS actively encourages applicants from diverse backgrounds, including First Nations people, culturally and linguistically diverse people, people with disability and people with lived experience of poverty and inequality.

If you’re an organised membership and political engagement professional who thrives in a dynamic environment and is passionate about social impact, please apply by emailing your cover letter responding to the skills required in the position description, along with your resume to [email protected] Please enter in the subject line Membership and Political Engagement Administrator application.

Applications close on COB Wednesday, 6 May 2026.