Youth & Community Services Manager, Katherine, NT

The Opportunity

Do you enjoy a challenge, love regional and remote Australia and want to make a difference in the lives of young people? The YMCA of the Northern Territory Youth & Community Services has an exciting opportunity for you! YMCA is now looking for a dynamic and highly professional  Manager to lead our Youth & Community Services team in Katherine.

This is a full-time position, the salary will be based on the Social, Community, Home and Disability Care Award 2010 [MA000100], Level 8.1.

YMCA offers a dynamic workplace that believes in the benefits of physical activity, empowering young people and building community connections. YMCA provides a range of services including recreational centres, youth programs, childcare programs and accommodation to the Northern Territory. We believe in the power of inspired young people.

The Role: The Youth & Community Services Manager is accountable for the effective operations of Youth & Community Services (YCS) division and provides quality expertise to the YCS team and YMCA Management. As the Senior Manager within the division, this role will form and establish programs, operating procedures and work practices to provide a range of structured programs, events, leadership development, opportunities and recreation activities, which involve young people residing in the local community.

Key Responsibilities

  • Supervise, coordinate, evaluate, monitor and establish positive work outcomes to produce effective team and individual performance.
  • Develop and maintain strong professional relationships with staff, funding bodies, stakeholders, youth and the community.
  • Actively engage in the wider community in the promotion and development of YMCA programs that profiles the mission and vision of the organisation.
  • Network with stakeholders in particular with local schools and service providers, to develop partnership approaches to local needs
  • Manage and lead specialised functions under a wide range of conditions to achieve results in line with the YMCA Youth & Community Services strategy, objectives, goals and funding outcomes including but not limited to:
    • Preparing organisational and funding body reports
    • Applying and submitting for proposals/applications for potential funding
    • Ensure all programs operate to budget
    • Attend relevant meetings, forums and trainings
    • Prepare, monitor and report the service business plan and strategic plan
  • Exercise managerial responsibilities, involving the planning, direction, control and evaluation of operations which include providing analysis and interpretation for the services or potential projects
  • Develop work practices and procedures for various projects that encourages competitive advantage
  • Establish, deliver, maintain and report on effective outcomes
  • Prepare, monitor and report on budgets, business plan and strategic plan that encourage positive response submissions for the organisation
  • Actively apply for funding to support current and new programs that will benefit young people within varied communities
  • Develop, implement and provide advice on effective operational policies and procedures
  • Review operations to determine their effectiveness
  • Control and co-ordinate professional field projects/programs within the organisation in accordance with organisational priorities and goals
  • Exercise professional problem solving and effective communication
  • Train, review and monitor staff and volunteers performances to ensure that YMCA policies and funding objectives are being met at all times
  • Maintain and evaluate staff and volunteer performances to set a high standard of quality delivery and reporting
  • Working as part of the team to deliver program outcomes
  • Immediately respond to stakeholder and the general community needs and concerns, ensuring the quality of service provided meets standards and continually strives for improvement and competitive advantage

Skills and experience required:

  • Minimum 5 year solid leadership and management experience
  • Experience in youth, community, youth justice or similar community service sector
  • Diploma or degree in Community Services or related field
  • Project management experience with the ability to delegate and support a team to plan, organise and develop programs and activities suitable for young people
  • Experience in providing workplace support and development that empower staff and fosters a collaborative and positive team environment
  • Understanding of grant/funding processes, applications and reporting
  • Ability to interact in a respectful and culturally appropriate manner with young people, their families and their communities
  • Ability to work with and have an understanding of working with Aboriginal and Torres Strait Islander people
  • Sound communication skills such as negotiation, problem solving and conflict resolution techniques
  • An understanding of the issues that impact on young people’s ability to make positive life choices
  • Commitment to supporting and working with families
  • Ability to work autonomously as well as in a team environment
  • Comprehensive knowledge of policies and procedures, and the ability to develop, including WH&S and Risk Management
  • Established networks within the youth, community, youth justice, and/or recreation sectors
  • Knowledge of YMCA operations values and mission

YMCA requires all candidates to undergo a safeguarding children and young people screening process prior to appointment.

To apply, head over to

YMCA is an equal opportunity employer and is committed to safeguarding children and young people.