Director – Community Programs

Primary Purpose of the Role:   

The primary purpose of this role is to drive systemic change in both the service delivery approaches and policy context to better meet the needs of people living in deep and persistent disadvantage. This role has two complementary major objectives: to build innovative, evidence-based models and approaches responding to areas of need/gaps in service delivery across our change portfolios; and to continue to refine and improve the models in partnership with others, including the clients of those services, in order to advocate for the adoption / scaling of these models by appropriate levels of government and peer organisations.

Role Requirements:


  • Demonstrated community development/ engagement skills to ensure programs build community capacity, resilience and inclusiveness.
  • Demonstrated understanding of policy change requirements, evidence-building and advocacy for policy change.
  • Ability to build and maintain strong cross-functional and external stakeholder relationships and communities of practice.
  • Ability to develop innovative models and build evidence of model effectiveness.
  • Well-developed influencing, communication, negotiation, conflict resolution and interpersonal skills.


  • Significant experience leading high performing teams.
  • Experience in leading a portfolio of diverse program operations in a Not-for-profit environment.
  • Experience in providing strategic advice on program issues; contribute to the executive team and support the Executive Director, Board and relevant committees.

Knowledge & Qualifications Required

  • Tertiary qualifications in community development, operations management, business or related discipline.
  • Strong enterprise leadership mindset – collaborative, team-based approach to working and a high level of comfort working in a Not-for-profit environment.

Wisdom & Valuing

  • Integrity, maturity and strong personal and business ethics combined with sound judgement and a commitment to transparency and accountability.
  • Uses discernment and interpersonal skills to establish other’s needs, concerns, feelings, expectations and motivations
  • Role model enterprise leadership behaviour and contribute to the development of a culture representative of the values and drivers of BSL.

A copy of the position description and screening questionnaire can be downloaded from For further information about the role please contact Kate Hitchins, Employee Relations Manager via [email protected] and Niamh O’Malley, Director – Shared Services via [email protected]


To apply:

Applicants are required to submit an up to date resume and cover letter addressing the role requirements.

Email written applications to: [email protected]

Applications close: Thursday, 13th September 2018 at 5pm.

The Brotherhood of St Laurence has a vision of an Australia free of Poverty. We embrace, and value, diversity of culture, working arrangements, sexual orientation and gender identity to ensure our workforce is representative of the community that we work within. We promote a workplace that actively seeks to include and welcome unique contributions of all people. We embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contribution to our organisation.  Applicants should be aware that as required, we conduct police and working with children checks as we acknowledge the importance of Child Safety.